Empowering Deskless Workforces with
Intelligent Automation
AIGO is a modular, AI-powered platform that enhances industrial operations through real-time monitoring, smart ticketing, and augmented guidance. Built for multi-site and multi-client scenarios, it transforms how frontline workers interact with technology and data.
Optimizing operational efficiency with cutting-edge methodologies
AIGO offers an advanced connected worker platform enabling industrial companies to digitize and enhance processes supporting frontline employees from onboarding to retirement. Built on AIGO’s Smart AI foundation, the platform integrates training with work execution, providing real-time data and insights to drive continuous operational improvement and excellence year after year.
Smart Operational Guidance
Enhance Operational Excellence
AIGO integrates augmented reality, digital workflows, and mobile-first design to guide technicians with precision. Workers can receive tickets, follow rich instructions, collaborate with experts, and analyze performance — all within an immersive, app-based environment
AI at the Core
AI-Driven Decision Support
Built on a Smart AI foundation, AIGO assists with:
- Auto-generating work instructions
- Providing real-time answers based on uploaded documentation
- Delivering role-based content to technicians and supervisors
Even offline, the AI assistant supports decision-making and safety.
Skills and Role Management
Competency-Aware Workflowss
AIGO embeds skill levels into every task. Only qualified personnel receive assignments, and AI insights help optimize upskilling and training. This ensures safety, compliance, and quality across operations.
Dynamic Work Instructions
Digital Workflows & Task Automation
- Use AIGO’s intuitive workflow builder to digitize complex tasks
- Embed media: images, videos, PDFs, text
- Instructions are contextualized, offline-ready, and integrated with the ticketing system
- Update in real time, track changes, and ensure compliance
Connected Field Operations
Tablet App Designed for the Field
- Offline access to manuals, plans, instructions
- Receive and manage tickets on the go
- Push notifications for new tasks
- Integrated AI assistant
- Augmented Reality (AR) overlay for device status
- Real-time 3D Digital Twin visualization </li.
Issue and Ticket Management
Smart Ticketing System
- Auto-generated tickets from device anomalies
- Dynamic routing based on roles, site, and priority
- Complete traceability (status, history, attachments)
- Integration-ready: Zammad, Jira, Odoo, Zendesk, Salesforcee
- Visual Kanban board for fast task handling
Real-Time Monitoring & Dashboards
Custom Insights at a Glance
Built on ThingsBoard, AIGO delivers:
- Multi-tenant dashboards tailored by user, site, or device
- Live telemetry, alerts, and KPIs
- Drag-and-drop widgets (charts, gauges, maps)
- Edge-ready: works in hybrid, local, or cloud setups
Enterprise-Ready Architecture
Southbound: Field Integration
- Connects with devices via MQTT, Modbus, OPC-UA
- Supports legacy hardware via IoT Gateway
- Local data handling via ThingsBoard Edge
Middleware: Data & Logic Core
- Normalization, enrichment, role-based access
- Microservices design for seamless 3rd-party integration
- Dynamic ticket routing and multi-plant segmentation
Northbound: User Interfaces
- Tablet App (field engineers)
- Supervisor dashboards
- Future SCADA & SaaS tool integration (Salesforce, etc.)
Secure & Flexible Deployment
On-Premise or Cloud: You Choose
- On-Premise: Full control, Keycloak SSO, backup-ready
- SaaS (in development): Lightweight setup, AWS Cognito, browser-based, scalable